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My Favorite Top 20 Books on Leadership and Management
There is no shortage of books on leadership and management these days, and it’s a bit difficult to know where to begin. I have spent the last several reading a number of them, and I also have tracked the preferences of those I respect in the field. If I had to recommend 20 best books … Read more
Taking the Dread Out of Performance Reviews
When it comes to performance reviews, there are two absolute truths for every organization: 1. No manager wants to write it or give it. 2. Every employee wants feedback. It it the balancing of these two truths that I find plagues most organizations that I serve. Managers dread performance reviews because they take up an … Read more
“I Don’t Trust You”: Ending Employee Policies That Communicate Distrust
Bloomberg Businessweek posted an article today here by Liz Ryan that sarcastically expresses in actual language what so many management policies communicate through their origination and enforcement: We don’t trust you. From blocking employee access to the Internet, to penalties and fines, companies often build elaborate policies and punishments that all add up to one … Read more
Playing to Win: The Essential Questions of Strategy
Former Proctor & Gamble CEO A.G. Laffley and Rotman School of Management Dean Roger Martin have written a most helpful book on organizational strategy, using key decisions at P&G to illustrate the key questions of strategic planning. Though the book is rooted in corporate assumptions and decision making, any organization can use the principles of … Read more
Ten Changes I’ve Made in a Year
I decided to post something personal, with some humor and also in an attempt to make a point: we all can change and grow no matter where we find ourselves in life. Life is an adventure, and a continual journey of finding our true selves. Here are the ten things I am doing differently than … Read more
From Thomas Merton: A Prayer For the Confused
MY LORD GOD, I have no idea where I am going. I do not see the road ahead of me. I cannot know for certain where it will end. Nor do I really know myself, and the fact that I think I am following your will does not mean that I am actually doing so. … Read more
Creating Awesome Customer Experiences for Millennials
Every major brand and company now are targeting the Millennial Generation because they are big consumers, and depending on how you calculate the span of years for this generation, perhaps the largest consumer segment — 80 million strong! They range in age from 10 to 28 years old generally, and they are willing to spend … Read more
Top 5 Ways to Disengage Your Millennial Employees
Yesterday, I posted an overview of the characteristics and values of the Millennial Generation, and I began to point to some management and leadership practices that both engage, and disengage, Gen Y employees. I made the argument there, and I will continue to do so, that the employees in this age group are not so … Read more
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