hottoddy

My Favorite Things of 2015: This Year’s Hot Toddy Culture

As I reflect on my favorite things of 2015, one question keeps haunting me: Why would anyone care? It is a tradition that I have repeated each year, and I’ve come to enjoy the opportunity to reflect on what mattered to me during the past year. I am very aware that some of my friends … Continue reading

Southwest-Airlines-logo

Work as a Calling: How Southwest Airlines Hires the Right People

Southwest Airlines consistently hires people who represent its service-oriented and humorous culture well. How? An insistence on hiring for values and personality, and the candidate must exhibit these qualities before being hired. A recent blog article describes how Southwest Airlines does it over and over again. Key to their success: Over 70% of Southwest Airlines employees describe … Continue reading

Don’t Say That … Say This

  Words matter. Words reflect how we see ourselves (“No problem” can suggest “I didn’t really do anything special for you”), or how we see the customer (“Help” implies that I see you as someone who has a problem who is incapable of solving it for themselves). Words can re-emphasize what is negative about an … Continue reading

millennials_and_social_media

5 Ways Modern Learners Learn: A Checklist for Growing Knowledge and Shifting Behavior

We are experiencing a learning revolution. The broad use of technology across generations means that new possibilities exist for learning and change for every age group and generation. There are three significant shifts taking place that fuel this learning revolution: When knowledge changes so quickly and is so readily available, curiosity and nimbleness are among the … Continue reading

Tired of Applying for Jobs Online? Stop, and Get a Job

This excellent article provides the rationale for the advice I give to clients in job transition all of the time: put 90% of your energy into creating value through relationships, and 10% or less of your energy into online job applications. Everything in us tells us to keep populating online applications, and maybe we’ll just … Continue reading

older-worker-handshake

Ages 55-70 and Can’t Find a Job? 5 Things You Should Be Doing Now

The 56 year old former publishing executive sat across from the table from me at Starbucks greatly troubled because he was laid off from a prestigious New York City magazine publishing company two months prior, and he still was unemployed despite an aggressive search for new work. John had worked for his former company over … Continue reading

My Favorite Things of 2014: Film, Theater, Books, Restaurants and Music

Every year, I take the opportunity to look back on the year just past, to say thanks for the gifts of culture and people that led to my growth. I wish to recognize those cultural artifacts that are most memorable to me, and some that just made me smile, or led me to sing and … Continue reading

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My Favorite Places to Eat in the U.S. And Beyond -City by City

Over the past four years, I’ve had the privilege of traveling to many U.S. cities and a few European ones for work, and a little pleasure. Along the way, I make it a point to find great places to sample some of the local culture through dining. I have three criteria: 1) Unless it is … Continue reading

Umano

10 Apps I Can’t Live Without

Being a busy guy with multiple clients to manage and on the road a lot as well, my mobile device and its apps are critically important for my professional and personal life. It is my link to my world, so having the right apps to help me keep it all organized and even simplify my … Continue reading

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